Management approaches and sustainability program

Examples

Climate protection measures, improvement of air quality

Management approaches

• The operation of an airport generates emissions. In addition to aircraft turbines, emitters also include aircraft handling processes on the ground, the generation of electricity, heating and cooling, as well as both public and non-public vehicle traffic. The goal is to reduce pollution as much as possible through ambitious CO₂ management. For this reason, we are embarking on a CO₂-free future and increasing the level of ambition of our climate protection efforts with our Net Zero strategy by 2035. In order to achieve net zero emissions, we will implement measures in four areas: energy supply, airport facilities, buildings, and the vehicle pool.
• The basis for all climate protection measures is a reliable and internationally standardized recording of all CO₂ emissions. The data is used to generate the so-called carbon footprint, in which the airport’s greenhouse gas emissions are broken down in detail. The carbon footprint is determined in accordance with the internationally recognized «Greenhouse Gas Protocol».
• FMG is involved in projects with partners to promote the reduction of greenhouse gas emissions and the improvement of air quality. Long-lasting pollutants can accumulate in the environment. Continuous organic and honey monitoring with around 30 bee colonies around the airport provides information on air quality. We are a founding member of aireg. The organization is committed to the provision and use of renewable fuels in aviation. Every year, we participate in the CDP (Carbon Disclosure Project) ranking, which evaluates our climate strategy, climate data, as well as the quality and effectiveness of the measures implemented to reduce greenhouse gases. We also participate in the ACI (Airports Council International) certification system to obtain the ACA (Airport Carbon Accreditation) seal of approval.

Key figures

Key figures are used for systematic controlling within the Group and are constantly monitored and evaluated. The relevant key figures are published annually in the integrated report.

Energy consumption and emissions
Greenhouse gas emissions
Pollutant concentrations
Air pollutants
One of the four key performance indicators is the company’s carbon reductions.

Links

Commitment to climate protection
Climate protection
Net Zero
Air quality

Targets and measures

Targets and measures are presented in the strategic sustainability program. The program is brought up to date in annual target meetings with the respective departments and target achievement is assessed.

Sustainability program

Examples

Circular economy, more economical water and energy consumption 

Management approaches

• To keep our ecological footprint as small as possible, we follow a strategy of careful, economical, and responsible use of raw materials and resources. Flughafen München GmbH is authorized to conduct waste management independently on its site in accordance with the German Waste Management and Product Recycling Act.  Absolute priority is given to preventing waste and returning recyclable materials to the material cycle. Our extremely dynamic energy, water, and waste policy and the associated rapid development of these markets call for a high degree of agility and flexibility. For this reason, our employees are constantly planning, implementing, and operating state-of-the-art, innovative technology. Most of the energy on the airport campus is used in the buildings. Energy-efficient optimization is therefore given high priority.
• Internal energy management provides advice and planning assistance with new buildings, renovations, and the provision of renewable energy and supports the corporate divisions in implementing measures to minimize energy consumption and increase energy efficiency. The principles of «reduce and recycle» are adhered to by Munich Airport’s recycling management system. 
  Munich Airport’s water management efforts aim to influence the natural water balance as little as possible and to minimize any adverse effects caused by water management, drainage, and drinking and firefighting water supplies.
• We have also introduced a sustainable and effective environmental management system, which was certified for the first time in 2018 in accordance with DIN ISO 14001:2015 and the European EMAS Regulation 1221/2009.

Key figures

Key figures are used for systematic controlling within the Group and are constantly monitored and evaluated. The relevant key figures are published annually in the integrated report.

Drinking water
Process water
Wastewater
Waste
De-icing agent
Energy intensity coefficient

Links

Resources
Energy concept: Photovoltaics and biogas as a solution strategy

Targets and measures

Targets and measures are presented in the strategic sustainability program. The program is brought up to date in annual target meetings with the respective departments and target achievement is assessed.

Sustainability program

Example

Promotion and preservation of the diversity of animal and plant species on the airport premises

Management approaches

• Sealing, expansion, and the operation of the airport have an almost unavoidable impact on the natural environment on and outside the airport campus. Munich Airport has always gone above and beyond the required legal obligations in order to offset its negative impact on flora and fauna as much as possible. The goal is to upgrade the compensation areas, as well as to preserve and increase biodiversity. The plant and animal species native to the natural fen are to be returned to their natural habitat or an adequate habitat.
• Of the almost 1,600 hectares of airport premises, around two thirds are green areas. Through targeted maintenance, species-rich vegetation and ecologically valuable habitats, especially for rare meadow breeders, have been created, notably within the security fence, on the green areas between the runways and their infrastructure facilities. In the peripheral zone (green belt), meaning in the immediate vicinity of the airport premises, the landscape was structured by grassland, bodies of water, and planting on an area of around 250 hectares. In this way, it was also possible to create protection against erosion and noise for the surrounding area, and the peripheral zone also acts as a «buffer» to integrate the airport into the landscape. We have also created around 520 hectares of compensation areas. This biotope network system is made up of corridors with extensive rough pastures, tall herbaceous meadows, wetlands, amphibian spawning waters, woodland plots, and scrub strips. The responsible approval authorities confirmed that they were produced and maintained in accordance with the requirements. With their structurally and species-rich vegetation, these areas contribute significantly to biodiversity in the region.
• Several divisions at FMG are responsible for long-term maintenance and nature conservation development. The animal and plant populations are systematically monitored for results. The 666-hectare airport meadows surrounding the two runways are located in the «Nördliches Erdinger Moos» European bird sanctuary and provide an ideal habitat for numerous rare bird species. Munich Airport is once again a participant in the Bavarian Environmental and Climate Pact, an agreement concluded between the Bavarian state government and Bavarian industry, for the period 2021 to March 2024. As part of «Blühpakt Bayern», or the Bavarian Blooming Pact, which was launched by the Bavarian Ministry of the Environment in response to the decline in the number of insects and biodiversity, Munich Airport was able to renew its award as a «Blühender Betrieb», or a blooming company, for an additional three years in 2022.

Key figures

Key figures are used for systematic controlling within the Group and are constantly monitored and evaluated. The relevant key figures are published annually in the integrated report.

Ecological areas outside the airport fence

Links

Biodiversity
Nature conservation 
Bird protection 
Birdlife 
Bavarian Flowering Pact
Bavarian Environmental Pact
Low bird strike rate: special biotope management

Targets and measures

Targets and measures are presented in the strategic sustainability program. The program is brought up to date in annual target meetings with the respective departments and target achievement is assessed.

Sustainability program

Examples

Improvement of accessibility, sustainable construction

Management approaches

• Munich Airport has been developing successfully since it opened in 1992. The effects of airport operations are complex from an ecological, social, and economic perspective. For one, the airport campus is considered a job engine for Bavaria, while the air traffic connection is one of the most important location factors for international companies. However, as one of Europe’s major intermodal transport hubs, Munich Airport is also dependent on attractive and customer-friendly landside connections. In the rail sector, the step-by-step concept for improving rail access developed jointly with the Bavarian State Ministry of Housing, Building, and Transport (StMB) was completed. For the further expansion of the airport and the airport buildings, it has been stipulated that the highest climate protection requirements must be met. By achieving a balance between needs-based expansion, maintenance, and optimization, we try to keep the impact on the environment as low as possible. Negative impacts, for example on the environment and the airport area, are reduced as far as possible through compensation and noise protection measures. In this area, we go beyond the legal requirements and industry standards.
• For new buildings, implementing life cycle cost analyses in the profitability analysis is an important step towards sustainable development. As a member of the German Sustainable Building Council (DGNB), FMG is also involved in the continued development of certification systems.
• An overview of all planned and ongoing construction projects can be found on the airport’s website.

Links

Numerous construction projects
Real Estate business unit
Expansion of infrastructure

Targets and measures

Targets and measures are presented in the strategic sustainability program. The program is brought up to date in annual target meetings with the respective departments and target achievement is assessed.

Sustainability program

Examples

Prevention of accidents at work, maintaining employability, as well as sports and health programs

Management approaches

• The Munich Airport Group is the second largest employer in the region after Deutsche Lufthansa AG. The physical and mental health and well-being of our employees is of utmost importance to us. Furthermore, it is our duty as an employer to avoid hazards and accident risks in the workplace and to create healthy working conditions. We provide professional reintegration for employees returning from long-term illness.
• Occupational health and safety is ensured through active health management efforts, a broad range of fitness offerings, and targeted prevention programs. Together with the employer and the Works Council, the responsible Health Management, Occupational Health & Safety and Occupational Medicine departments undertake all necessary measures to prevent accidents at work, injuries, and work-related illnesses. The occupational health and safety policy was developed as part of the implementation of an occupational health and safety management system. The operational guidelines and processes are set out in the Occupational Health and Safety Management Manual, which defines the roles and responsibilities of all relevant stakeholders. 
  Regular occupational safety training and seminars are held for employees and executives. In addition, employees are instructed once a year on the workplace hazards. On top of that, we offer a web-based training course on the basics of Occupational Health & Safety.
• In the Annual Report «Shared Task, Shared Responsibility», Occupational Health & Safety, Occupational Medicine, and Health Management provide a comprehensive insight and overview of all topics. Compliance with occupational health and safety guidelines is guaranteed through company agreements.

Key figures

Key figures are used for systematic controlling within the Group and are constantly monitored and evaluated. The relevant key figures are published annually in the integrated report.

Occupational health and safety
Accident frequency
Sickness rate
Occupational illnesses
Employees with disabilities

Munich Airport measures the performance of its managers using financial and non-financial indicators. One key performance indicator is the Lost Time Incident Frequency rate (LTIF), which is published annually in the integrated report.

Links

Occupational health and safety: an important part of the company culture
Occupational Health and Safety Management at Munich Airport: Annual Report

Targets and measures

Targets and measures are presented in the strategic sustainability program. The program is brought up to date in annual target meetings with the respective departments and target achievement is assessed.

Sustainability program

Examples

Variety of training and continuing education programs, diversity, competitive working conditions

Management approaches

• In order to cover our personnel requirements in terms of quantity and quality, it is very important to strengthen our attractiveness as an employer. Important elements include flexible and hybrid work arrangements, contemporary guiding principles of leadership, attractive benefits, and a broad range of athletic activities. Cultural change is being actively pursued in order to accommodate the different values of all generations. At the same time, the transfer of knowledge between experienced and new employees is encouraged and continuous training is seen as part of our corporate philosophy. Furthermore, various employee representative bodies ensure that all employees’ voices are heard and that the company's development is driven forward in a participatory manner. We benefit from the diversity of our workforce, respecting the varying interests and needs and supporting them through shared leadership or cross-mentoring programs, for example. With high-quality training and development of the workforce and a strong employment volume, the airport as an employer increases the social and economic value creation in the region.
• With the AirportAcademy, which has been a training partner for 30 years, ongoing development opportunities for employees are firmly anchored in the company’s attractiveness as an employer. It is a «certified educational institution» (AZAV) with a quality management system in accordance with DIN ISO 9001 and an official training institute of the ACI (Airport Council International).
  The guide «Reconciling Your Work and Family Life» provides all executives with an overview of the company’s framework conditions and offers. Employee satisfaction is also assessed in regular employee surveys.
• Our annual Personnel and Social Report provides a transparent overview of internal developments.

Key figures

Key figures are used for systematic controlling within the Group and are constantly monitored and evaluated. The relevant key figures are published annually in the integrated report.

Employees
Employees with collective agreements
Age structure
Managers
Parental leave
Turnover
Hours of continuing education
Nationalities
Place of residence of employees

Links

Employees and society
HR strategy: opportunities through change
Munich Airport as an employer

Targets and measures

Targets and measures are presented in the strategic sustainability program. The program is brought up to date in annual target meetings with the respective departments and target achievement is assessed.

Sustainability program

Examples

Cooperation and awarding of contracts in cities, municipalities, as well as social stakeholders in the region

Management approaches

• As a major employer and economic driver, Munich Airport is an important partner in the region.
  The value creation effects of the airport can be divided into direct, indirect, and induced effects due to consumption from income payments. The airport and the companies located on the campus generate value creation amounting to several billion euros every year. This benefits not only the region, but also the Free State of Bavaria. Effects resulting from the use of Munich Airport are referred to as catalytic effects or location effects. These include positive economic effects such as an increase in productivity and investment as well as a high level of employment and innovation, as well as negative effects such as high costs of rent due to a steady influx.  
  There are numerous supply and service relationships between Munich Airport and the companies in the region. Around 3,500 suppliers work for the Munich Airport Group. The airport is mainly supplied by business partners from around the region — this ensures short transportation routes and reduces CO₂ emissions. Target group-oriented formats for exchange and information have been established along the entire value chain.
• The link between the airport and the region is the corporate division Communication and Politics, which maintains intensive contact with the communities, the citizens throughout the region, and representatives from politics, business, and administration at European, national, state and local level. By establishing a regional office, Munich Airport has created the basis for ongoing dialogue between the airport and neighboring towns and communities. We are committed to being a responsible neighbor and reliable partner to the region. We support around 700 projects in the areas of athletics, education, culture, social affairs, the environment, and media. Our involvement is divided into two types of support: sponsoring and donations (including donations in kind).
• In surveys, such as the acceptance study «The airport from the perspective of its neighbors», citizens rate the airport and the living situation in the region. Regular employment surveys provide details of the current structural data for Munich Airport.

Key figures

Key figures are used for systematic controlling within the Group and are constantly monitored and evaluated. The relevant key figures are published annually in the integrated report.

Determination of value creation
Distribution of value creation
Donations and sponsoring
Population development in neighboring municipalities

Links

Community engagement
Supply relationships: a focus on the region
Expert reports & studies
Value creation for the airport and the region
 

Targets and measures

Targets and measures are presented in the strategic sustainability program. The program is brought up to date in annual target meetings with the respective departments and target achievement is assessed.

Sustainability program

Examples

Noise protection for residents, low-noise flight procedures

Management approaches

• The reduction of aircraft noise and the extensive protection of local residents is a key concern for Munich Airport in its discussions with the neighborhood. Together with the airlines and air traffic control, we have been actively involved in all areas of noise control for years in order to satisfy residents’ need for peace and quiet. The aim is to keep noise emissions at and around Munich Airport as low as possible.
• In recent decades, technical innovations in air traffic have led to great successes in noise reduction. Our aim is to achieve a balance between the interests of local residents and the environment, the requirements of the economy and people’s mobility needs in accordance with the current legal situation (Aircraft Noise Protection Act and the Federal Immission Control Act FluLärmG). The relevant stakeholders of the Aircraft Noise Commission (including, for example, municipalities and authorities) meet regularly to advise the supervisory and safety authorities on measures to protect against aircraft noise and air pollution caused by aircraft. The government of Upper Bavaria has developed a noise action plan for Munich Airport with the participation of the public and the affected communities. This presents steps already implemented as well as future measures to reduce aircraft noise in the vicinity of the airport.
  By setting noise-differentiated landing charges, Munich Airport is able to influence the aircraft used so that airlines that use quiet aircraft benefit from a staggered, highly differentiated charging system.
• Stationary and mobile measurements permanently monitor aircraft noise in the region. The website «Fluglärmüberwachung-Online», or the Online Monitoring of Aircraft Noise, shows the current measured values and relevant traffic data in real time.

Key figures

Key figures are used for systematic controlling within the Group and are constantly monitored and evaluated. The relevant key figures are published annually in the integrated report.

Measured noise
Distribution of operating directions
Noise complaints

Links

Current noise control values
Noise control

Targets and measures

Targets and measures are presented in the strategic sustainability program. The program is brought up to date in annual target meetings with the respective departments and target achievement is assessed.

Sustainability program

Examples

Safeguarding interests, corporate governance, risk and opportunity management, sound business practices, and the responsible use of financial resources

Management approaches

• Future viability and sustainable development can only be ensured in dialogue with all societal stakeholders.  
  We continuously communicate with our stakeholders – within the company or at the local, regional, national, and international level. Experts represent the company in the working groups of important industry and trade associations. This allows us to utilize synergy effects and look for solutions to the challenges posed by political and economic developments, for example.
• The compliance with national and international laws, government regulations, and official requirements, as well as internal company regulations is an integral part of our self-image. The compliance rules of procedure form the Group-wide basis for this. 
  An annual compliance risk analysis complements our economic risk management efforts. The Code of Conduct plays a special role as a benchmark for our actions. It is based on Munich Airport’s corporate culture and contains the guidelines and principles for conduct that is in line with our values and the law. Any incidents as well as solutions to eliminate violations, measures to minimize risks, and the compliance standard achieved are reported to the Executive Board at regular intervals and to the Supervisory Board in a standardized manner. In addition, the BKMS System® whistle-blower system is open to all employees, business partners, and other third parties who wish to report breaches of regulations. Compliance with guidelines is reviewed and ensured by the responsible executives and the internal audit department. In its annual integrated report, Munich Airport presents a holistic, transparent picture of our business activities and highlights all economic, environmental, and social aspects of the operation of the airport.
• Gaining and maintaining the trust of customers, partners, and employees is an important basis for sustainable, long-term corporate success. Active communication with our stakeholders, sound business practices, and the responsible use of financial resources are the foundation for the continued success of our business model. Munich Airport also invites all employees to actively codetermine the company’s development. Surveys of employees, a strong works council, a representative body for young people and trainees, and a Council for Employees with Disabilities ensure that the different perspectives and needs of colleagues in the company are taken into account.

Key figures

Key figures are used for systematic controlling within the Group and are constantly monitored and evaluated. The relevant key figures are published annually in the integrated report.

Key figures

Munich Airport measures the performance of its managers using financial and non-financial indicators. One key performance indicator is EBT, which is published annually as part of the integrated report.

Links

Strategy
Sustainable corporate governance
Sustainable corporate leadership
Risk management system
Compliance management system
Stakeholder dialogue

Targets and measures

Targets and measures are presented in the strategic sustainability program. The program is brought up to date in annual target meetings with the respective departments and target achievement is assessed.

Sustainability program

Example

Continued development of services and offerings, in particular for accessible travel and seamless travel

Management approaches

• The quality of our services is crucial to the satisfaction of our customers. Traveling can pose a major challenge, especially for passengers with limited mobility. The free Mobility Service at Munich Airport provides individual and extensive support. Munich Airport has already received several awards for the quality of its core aviation business and end customer business. The goal is to further increase the quality. FMG utilizes a continuous improvement process that incorporates extensive market analyses and benchmarks from other airports.
• Based on external requirements and the company’s purpose, a medium to long-term target picture can be derived for the Group, which must then be ensured in its implementation. The continued development of the quality strategy also ensures the satisfaction of customer needs and thus long-term economic development. The exchange with business partners at the national and international level, among other factors, also ensures future-oriented development.
• The company’s quality certification audits, such as the ACI, Airport Health Accreditation (AHA), and the Airport Service Quality (ASQ) survey, are important management elements and control instruments. We also take part in the annual global passenger survey conducted by the aviation research institute Skytrax.

Key figures

Key figures are used for systematic controlling within the Group and are constantly monitored and evaluated. The relevant key figures are published annually in the integrated report.

Dialogue management

Munich Airport measures the performance of its managers using financial and non-financial indicators. One key performance indicator is the PEI (Passenger Experience Index), which is published in the integrated report.

Links

5-star global involvement
5-star quality: top position despite challenges
Accessible travel
Awards and honors

Targets and measures

Targets and measures are presented in the strategic sustainability program. The program is brought up to date in annual target meetings with the respective departments and target achievement is assessed.

Sustainability program

Examples

Strengthening of the function as a hub, security measures

Management approaches

• Munich’s connection to the air traffic network makes a fundamental contribution to ensuring the city’s competitiveness as a business location. The airport offers a considerable locational advantage for companies, as well as for the tourism sector. However, both national and international economic growth are crucial for an international air traffic hub.
• The goal is to satisfy the increased demand for high-quality air travel following the pandemic. The continued development of Munich Airport as a freight location strengthens our competitive position.
• Munich Airport’s operating license is directly linked to EASA (European Aviation Safety Agency) certification. Under this certification, the airport must demonstrate constant compliance with relevant requirements to the responsible supervisory authority, the South Bavarian Aviation Office at the District Government of Upper Bavaria. We use our safety management system to continuously monitor ongoing flight and handling operations.

Key figures

Key figures are used for systematic controlling within the Group and are constantly monitored and evaluated. The relevant key figures are published annually in the integrated report.

Aviation traffic figures
Passenger numbers
Aircraft movements
Fire department deployment figures
Air traffic indicators

Links

Aviation
Security: a top priority at the airport 
Safety & Security

Targets and measures

Targets and measures are presented in the strategic sustainability program. The program is brought up to date in annual target meetings with the respective departments and target achievement is assessed.

Sustainability program

Examples

Professionalization of internal processes, digital offerings, protection of privacy and data security 

Management approaches

• We process personal data in accordance with the applicable data protection law – in particular in accordance with the provisions of the General Data Protection Regulation (GDPR), the Federal Data Protection Act, and other applicable laws for the protection of personal data in order to protect people’s privacy. 
  New technological possibilities are changing Munich Airport’s business model. This allows the digital transformation to be actively shaped together with employees and business customers. A program of measures was launched with the digital strategy. The achievement of the targets and measures set out therein is reviewed annually.
• Experts work together in five key areas (Data & Analytics, Aviation, Commercial & Marketing, Business & Workplace, Smart City) in a cross-divisional platform to promote communication and transparency on digital and innovation projects. In order to adequately meet its strategic importance, the Digital department was established.
• The aim is to create measurable added value for passengers, business partners, and employees.

Key figures

One non-financial key performance indicator is the PEI (Passenger Experience Index), which is published annually in the integrated report. Satisfaction with digital services is part of the Passenger Experience Index survey.

Links

Digital at the airport
Data protection
Cyber security

Targets and measures

Targets and measures are presented in the strategic sustainability program. The program is brought up to date in annual target meetings with the respective departments and target achievement is assessed.

Sustainability program

Examples

Human and children’s rights, fair pay, working conditions, environmental protection

Management approaches

• The Munich Airport Group, a sectoral contracting entity, operates in the field of «Ports and Airports». As such, it ensures its procurement policy is consistent with public procurement legislation. Where public contracts are involved, calls for tenders are issued on a Europe-wide basis in keeping with the binding regulations under procurement law. The Group normally puts contracts that are not subject to public procurement legislation to tender based on a formal, company-specific process.
  The Supply Chain Due Diligence Act (LkSG) came into force in January of 2023. The law regulates for the first time corporate responsibility for the observance of human rights and the protection of environmental concerns in the supply chain.
• In our Policy Statement on Respect for Human Rights, we commit to the highest sustainability standards, which include environmental and social responsibility as well as good corporate governance. The key principles and rules are summarized in the Munich Airport Group’s Code of Conduct. It applies both within the Munich Airport Group and to third parties in a national and international context. The Munich Airport Group expects its suppliers/service providers and subcontractors, as well as other companies and individuals involved in the supply chain, to refrain from violating human rights, internationally recognized labor standards, and environmental obligations. To meet these expectations, the Group provides its direct suppliers with the appropriate training documentation.
• A series of processes and measures are designed to ensure compliance, identify any needs for action, and enable corrective intervention if necessary. For example, an interdisciplinary risk board with clearly defined structures and responsibilities ensures the compliance with due diligence obligations and their implementation within the Group. Regular training and risk analyses are carried out. In addition, an electronic whistle-blower system is available for reporting violations.

Key figures

Key figures are used for systematic controlling within the Group and are constantly monitored and evaluated. The relevant key figures are published annually in the integrated report.

Links

Procurement: diverse demand for goods and services
Responsibility in the supply chain
Sustainable corporate leadership
Code of Conduct
Policy statement about the human rights strategy
Whistle-blower system

Targets and measures

Targets and measures are presented in the strategic sustainability program. The program is brought up to date in annual target meetings with the respective departments and target achievement is assessed.

Sustainability program